How To Write A Safety Induction Presentation For Your Adventure Clients

 

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They say cleanliness is close to godliness, but any business owner knows that safety is more proximal. After all, there’s no excuse for a safety incident, no matter the reason. If someone is injured or harmed, a failure in your systemic planning has occurred. In the very rare instances where someone acts so out of character or suffers a mental/mental health impairment that you cannot predict actions and the safety risks that come with them, there should still be a process for containing the issue and helping your staff know what to do next.

All of this is only more important regarding businesses who offer specific adventure or safety-defying experiences. You may think about skydiving, go-karting with engines, boat trips, walking the Sydney Harbour bridge lines, and more. No doubt you already have thorough safety planning and contingencies in place, but it’s also essential to deliver that to your customers before they begin.

This usually takes the form of a presentation, perhaps even with a full morning or day allocated to it before the new experience takes place. In this post, we’ll explain how to write that:

Set The Right Tone

A safety presentation should always start by setting a very clear and serious tone, but it shouldn't feel scary or overly formal. Your absolute priority is to begin building trust, so you want to make it clear that you take safety very seriously while also being approachable. Train your staff to be empathetic and patient, allowing people to ask questions and feel comfortable with the information being shared. Hammer home that the rules are there for everyone's well-being, so they understand the importance of paying attention to the presentation and respecting all the guidelines.

Be Thorough About The Equipment

Customers feel a lot better when they can tell that the company is thorough and uses good equipment. A great safety presentation explains how the equipment is maintained and what makes it safe. 

For example, if your business uses heavy duty engines, you can mention that your commitment to safety extends to using quality maritime parts like a Diesel Pro Cylinder Head For Detroit Diesel to keep your craft running properly. Every piece of safety equipment and its use with demonstration and practice is necessary too, and shows you're here to show the appropriate behavior before the real experience takes place.

Have A Clear Emergency Plan

Even with the best safety measures, you need to be prepared for the unexpected. A good presentation should have a very clear and concise plan for what happens if something goes wrong, to tell customers what they should do if they see an unsafe situation and who they should report it to right away. 

You can also explain what happens after an incident and how staff will handle it. Make it a simple process and ensure that it’s repeated and repeated back to you with a live demonstration just in case. This could save a life, as can clearly pointing out who the first aiders are in your team.

With this advice, we hope you can more easily nail that safety induction for your adventure clients.